Terms and Conditions for Online Ultra Running Coaching

1. Introduction

Welcome to our Online Ultra Running Coaching service. By joining our coaching programme, you agree to follow these terms and conditions. These terms outline the rules and expectations for using our personalised training services.

2. Definitions

• "Service" refers to the Online Ultra Running Coaching provided by the company.

• "Client" refers to the individual who has signed up for the Service.

• "Coach" refers to the professional providing the training and guidance.

• "Website" refers to the company’s official website where the Service is offered.

3. Eligibility

To enrol in our Service, you must:

• Be at least 18 years old.

• Have a valid email address.

• Complete the necessary health and fitness assessments as requested by the Coach.

4. Services Provided

Our Online Ultra Running Coaching includes:

• Customised training plans tailored to your goals, fitness level, and lifestyle.

• Nutrition and hydration advice to optimise race-day performance.

• Regular progress assessments to track improvements.

• Race preparation guidance including pacing and crew support strategies.

• WhatsApp/phone support for ongoing advice.

5. Payment and Refund Policy

• Payment: Fees must be paid in advance via credit card, PayPal, or other accepted methods outlined on our Website.

• Refunds: Refunds are not available once the training plan has been delivered. Exceptions may apply in cases of medical emergencies at the Coach’s discretion.

6. Client Responsibilities

• Compliance: The Client agrees to follow the training plan and advice provided by the Coach.

• Health and Safety: The Client is responsible for their own well-being and must consult a healthcare professional before starting a new training programme.

• Communication: The Client must inform the Coach about any injuries, health concerns, or changes that could affect training.

7. Coach Responsibilities

• Professional Guidance: The Coach will provide expert, personalised training plans tailored to the Client’s needs.

• Ongoing Support: The Coach will be available for WhatsApp support and scheduled video calls as agreed.

• Confidentiality: All Client information will be kept confidential unless the Client provides consent to share it.

8. Liability

• The Coach and the Company are not liable for injuries, health issues, or damages arising from the use of the Service. The Client assumes all risks associated with training.

9. Intellectual Property

All training plans, guides, and resources provided by the Coach are intellectual property of the Company. Clients may not copy, share, or distribute these materials without written consent.

10. Termination

The Company reserves the right to terminate the Client’s access to the Service if these terms are breached. No refunds will be provided in this case.

11. Amendments

The Company may update these terms and conditions as required. Clients will be informed of any significant changes by email or via the Website.

12. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in UK courts.

GDPR Statement for Online Ultra Running Coaching

1. Introduction

This GDPR Statement explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data Collection

We may collect the following data:

• Contact Information: Name, email, phone number.

• Health and Fitness Information: Health status, fitness levels, training history.

• Payment Information: Billing details and payment method.

• Usage Data: Information on how you interact with our Website and services.

3. Legal Basis for Processing

We process data under the following legal bases:

• Consent: Where you have provided consent for data processing.

• Contract: Where processing is necessary to provide our coaching service.

• Legal Obligation: Where we must comply with legal requirements.

• Legitimate Interest: For purposes that align with our business interests and your rights.

4. Use of Data

We use your personal data to:

• Provide personalised training plans and coaching.

• Contact you regarding training updates, progress, or service changes.

• Process payments securely.

• Improve our services using anonymous data insights.

5. Data Sharing

We only share your data in the following situations:

• With trusted service providers that assist in delivering our coaching services.

• When required by law or to protect our legal rights.

6. Data Retention

We keep your personal data only as long as necessary to fulfil its purpose and meet legal obligations. Data that is no longer required will be securely deleted.

7. Your Rights

Under GDPR, you have rights to:

• Access your data.

• Request corrections to inaccurate information.

• Request deletion of your data.

• Request restrictions on data processing.

• Request data portability to another provider.

• Object to data processing where applicable.

To exercise your rights, contact us at privacy@ultratrainingcoaching.com.

8. Security

We implement strong security measures to protect your personal data from unauthorised access, loss, or misuse.

9. Changes to This Statement

We may update this GDPR Statement occasionally. Any significant changes will be posted on our Website, and we will notify Clients where required.

By enrolling in our Online Ultra Running Coaching, you confirm that you have read, understood, and agreed to these Terms and Conditions.